Internal Error Please Try Again and Contact the Evernote Support

Back up for Android

If you take any problems or suggestions regarding the Android version of CalenGoo, please send an electronic mail to android@calengoo.com, take a wait at the list beneath that contains solutions for most problems or click "Documentation" at the top of the website to find more documentation about dissimilar topics and problems.

If you cannot send an e-mail to android@calengoo.com or exercise not get a response later a few business concern day (i.e. either your email wasn't received past android@calengoo.com or the response didn't reach you), you tin postal service a question here instead:

Here is a listing of oftentimes asked questions:

A message appears stating that "Internal Service Failure" and that an "internal error" occurred. And CalenGoo was bought from Amazon

The "Internal service failure" error is not an error of CalenGoo. It is an fault that is displayed by the DRM that Amazon adds to paid apps. It ways that the DRM protection cannot communicate with the Amazon Appstore app or the Amazon servers.

Please come across here for farther details and a solution: http://forums.androidcentral.com/lg-optimus-s/132824-solved-internal-service-failure.html

If information technology doesn't help, please endeavor to contact the Amazon support, they should be able to assist y'all, because it is a problem with their Appstore app or their DRM, not with my app. However if they cannot help you, you can certainly still contact me (

android@calengoo.com ).

Saved events vanish when syncing via the Android calendar and having an old version of the Google Agenda app installed
That seems to be a full general problem of the Android calendar that recently appeared (March 2015) and affects quondam Android 2 devices just also certain Android 4.0 - 4.2 devices where the new Google Calendar app hasn't been installed. The events also vanish when they are saved with the Android calendar app instead of CalenGoo. And so information technology isn't a problem of CalenGoo, it is a problem of the Android calendar or Google's servers. Because the Android calendar app hasn't alter in the past years on Android 2 devices, information technology is likely that a modify on Google's servers is causing this problem.

Update: According to Google this trouble has been fixed, please see the green post here: https://productforums.google.com/forum/#!category-topic/calendar/calendar-app/1chrLSzaatk

There are besides other users reporting this problem, without using CalenGoo, east.g. here:

https://productforums.google.com/forum/#!category-topic/calendar/calendar-app/1chrLSzaatk

https://productforums.google.com/forum/#!category-topic/calendar/calendar-app/pGNSa-eP9O8

https://productforums.google.com/forum/#!category-topic/calendar/calendar-app/4BkumRFmh4w

Yous can try to fix it by installing the latest version of the Google Calendar app which seems to supercede the Android system'south sync functions with newer onces.

Or you can solve information technology with CalenGoo by using a unproblematic workaround: Only sync CalenGoo directly with Google Calendar instead of via Android. This way yous are not affected by this bug of the Android calendar. Only uncheck "Settings", "Accounts", "Android" in CalenGoo and afterwards apply the "Add account" button to add together your Google Calendar account. Please run across here for details: Accounts

The location of new events is not saved when saving events into the Android calendar
There is a problems in some versions of the Google Calendar app. Please see here how to fix it: Location

I am getting a password error just the password is correct, how can I fix this?
Google stopped supporting some old sync methods on Nov 17th. To prepare information technology simply practice the following:

Ensure that yous have the latest version of CalenGoo (1.0.143). Yous tin meet it nether "Settings", "Data" in CalenGoo. Then open "Settings", "Accounts" and "Settings", "Tasks" and tap the ruddy button(southward) in front of your account(s). Follow the instructions to switch to the new sync method.

I am using "Event flair" in Google Agenda just the icons are not displayed in CalenGoo?
The born Android calendar does non download the information which icon is assigned to an event. To exist able to see and modify the icons please follow these steps:

1. Tap "Bill of fare", "Settings", "Accounts" and add your Google Calendar business relationship.
2. Tap "Menu", "Sync" from the calendar view to download the data of your Google Calendar account. Now you should come across your icons.
3. Tap "Menu", "Settings", "Icons", "Download CalenGoo icons" and "Download all Google icons" to download some icons to cull from.

You will probably see all events twice now (one copy from the Android calendar and some other from the direct sync with Google). So you may want to disable the Android calendars completely or partially under "Menu", "Settings", "Visibility/Download".
I am seeing duplicates of my events, how can I set this?

You lot are probably syncing some of your calendars twice. Please see here how to fix it: Duplicates

Can I uninstall and reinstall the app without being charged again? Can I install it on some other/new phone?

Yes, your license is jump to your Google account. And then yous can download it again an unlimited amount of times and you tin can install it on all phones that are linked to your Google account. You tin can download the app from the "My apps" section of the "Market" app. Delight run across hither:

http://market.android.com/support/bin/answer.py?hl=en&answer=113410

I have issues synchronizing my Google Calendar via Android, what can I practice?

If you have problems that your changes are not uploaded from your phone to Google Calendar, delight encounter hither:

http://android.calengoo.com/pagedoc/pageadvanced/pagesyncproblems/pagesyncproblems.html#uploadproblems

If you have problems that your changes from Google Agenda are non downloaded to your phone, please come across here:

http://android.calengoo.com/pagedoc/pageadvanced/pagesyncproblems/pagesyncproblems.html#androidsync

doddstheationd.blogspot.com

Source: https://android.calengoo.com/pagesupport/pagesupport.html

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